At Crown Maven Roofing Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media pages, or submit information through our online forms.
Section 01
Information We Collect
We may collect the following types of information when you visit our website or fill out a form (including through Facebook or other advertising platforms):
- Personal Information: Name, phone number, email address, home address, and any details you provide through forms or chat features.
- Project Details: Information about your roofing needs, property, or service requests.
- Automatic Data: Browser type, IP address, device information, and browsing activity on our site collected via cookies and analytics tools.
- Social Media Data: Information you share through our Facebook Lead Ads or social media forms, including your name, phone, and email as authorized by Facebook's data sharing terms.
Section 02
How We Use Your Information
We use the information we collect to:
- Contact you regarding your inquiry, estimate request, or roofing project.
- Schedule inspections or provide service quotes.
- Improve our website, services, and marketing efforts.
- Send occasional updates, promotions, or follow-ups related to roofing and home improvement (you can opt out anytime).
- Comply with legal requirements or protect our company against fraud or misuse.
Section 03
How We Share Your Information
We do not sell your personal information. We may share your data only with:
- Trusted service providers who assist in running our business (such as email systems, scheduling software, or ad platforms).
- Legal or regulatory authorities, if required by law.
- Facebook, if you submit a form through a Facebook ad, as covered by Facebook's own data policy.
All third parties are required to keep your data secure and only use it for the purpose of providing contracted services.
Section 04
Cookies and Tracking
Our website may use cookies, pixels, and similar technologies to analyze traffic and measure ad performance. This includes Facebook Pixel or Meta tracking tools used to improve our advertising relevance. You can disable cookies in your browser settings if you prefer not to have this data collected.
Section 05
Data Security
We maintain reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Section 06
Your Rights
You can request to:
- Access, correct, or delete your personal information.
- Opt out of marketing emails or text messages at any time.
- Limit the use of your data for targeted advertising.
To make a request, contact us at [email protected] or call (762) 333-5985.
Section 07
Third-Party Links
Our website or ads may include links to other websites (like Facebook or insurance resources). We are not responsible for the privacy practices or content of those external sites.
Section 08
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Section 09
Contact Us
If you have questions about this Privacy Policy or your personal data, please reach out to us directly.